Perfection is rarely reached in a business environment but that should not allow for sloppiness.

Hiring the right people is the toughest part of running a business.

It is better to let people learn from their failures than to always do the hard things for them.

Team's job is to collaborate and find solutions together, not to blindly follow orders and wait for clues when something goes contrary to the plan.

Marketing is the key. Even if your product is the greatest invention since the wheel, people that haven't heard about it simply won't buy it.

Profit sustains mission; ethics sustains legacy.

A business grows through systems, not heroics.

Customers help improve the business - listen to them closely.

Be independent from your family but loyal at the same time. Keep your friends for friendship but work with the skilled and competent.

Resist the temptation of working with family and friends. Peers are peers, not boss and employee.

You will waste your life trying to make those around into who you want them to be.

A business that cannot survive without you is not a business - it's a job with extra risk.

Price is what you pay; value is what you deliver. Confuse the two at your peril.

The best business strategy is one that creates value for customers while building moats against competitors.

Cash flow is the oxygen of business - without it, even the most brilliant ideas suffocate.

Scale reveals what character built - what works for ten customers often breaks for ten thousand.

The market doesn't care about your effort - only your results.

Innovation happens at the intersection of customer needs and emerging possibilities.

A sustainable business solves a real problem for real people at a price they're willing to pay.