As it turned out, the obvious clearly stated, and combined with new observations, was sometimes close to revolutionary.

Say a little and say it well.

People don't listen, they just wait for their turn to talk.

Know how to listen and you will profit even from those who talk badly.

Silence cannot be misquoted.

Two monologues do not make a dialogue.

The more you say, the less people remember.

The single biggest problem in communication is the illusion that it has taken place.

Wisdom is the reward you get for a lifetime of listening when you'd have preferred to talk.

Communication works for those who work at it.

When the eyes say one thing, and the tongue another, a practiced man relies on the language of the first.

The most important thing in communication is hearing what isn't said.

Speak in such a way that others love to listen to you. Listen in such a way that others love to speak to you.

Good communication is as stimulating as black coffee, and just as hard to sleep after.

Words are, of course, the most powerful drug used by mankind.

Think like a wise man but communicate in the language of the people.

The art of communication is the language of leadership.

To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.

Communication is a skill that you can learn. It's like riding a bicycle or typing. If you're willing to work at it, you can rapidly improve the quality of every part of your life.

The way we communicate with others and with ourselves ultimately determines the quality of our lives.

Great communicators are not great talkers. They are great listeners who ask great questions.

Clear thinking becomes clear writing; one can't exist without the other.

The most valuable of all talents is that of never using two words when one will do.

If you can't explain it simply, you don't understand it well enough.

Communication is your ticket to success, if you pay attention and learn to do it effectively.

The quieter you become, the more you can hear.

Words have energy and power with the ability to help, to heal, to hinder, to hurt, to harm, to humiliate, and to humble.

Effective communication is 20% what you know and 80% how you feel about what you know.

The most basic of all human needs is the need to understand and be understood. The best way to understand people is to listen to them.

Good communication does not mean that you have to speak in perfectly formed sentences and paragraphs. It isn't about slickness. Simple and clear go a long way.